Andrew Yager

Andrew is the CEO of Real World, and loves his family and technology - hopefully in that order.

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Activity overview

Latest activity by Andrew Yager
  • Andrew Yager created an article,

    SplashTop Streamer update

    Overview Beginning Monday 19th February, some customers using MacOS X are beginning to see an alert for a product called "SplashTop Streamer" and the OSX Installer Icon being left in their system d...

  • Andrew Yager created an article,

    NBN Settings

    Real World offers a range of NBN services using the NBN Multi-Technology-Mix (MTM). These services can be delivered using Fibre to the Premises (FTTP), Fibre to the Node (FTTN), Fibre to the Baseme...

  • Andrew Yager created an article,

    Outbound Fax Support

    Real World supports outbound faxing using the industry standard T.38 Fax Protocol. If you are running a Microsoft Windows operating system, you can take advantage of the Microsoft Faxing Service wi...

  • Andrew Yager created an article,

    Pulse Secure VPN Access

    Real World provides enterprise VPN services using the Pulse Secure technology (formerly Juniper Pulse) to provide VPN access to our Corporate Managed WAN customers. You can log into our Pulse Secur...

  • Andrew Yager created an article,

    SSH and SFTP access to web01.infra.rwts.com.au

    Some customers may request shell or SFTP access to websites hosted on web01.infra.rwts.com.au. You can do this by opening a support ticket and indicating the website username you are requesting acc...

  • Andrew Yager created an article,

    How to Reset Your Remote Access TeamViewer Password

    We have compiled the following resources to help our customers with step-by-step instructions on how to reset remote access TeamViewer passwords: Unattended Access and Security Tips Introduction ...

  • Andrew Yager created an article,

    How to Create a Strong Password

    How-to Geek has a great article reviewing traditional password advice, and providing steps to create a strong (and memorable) password. We’re sharing it below in order to keep these solutions fresh...

  • Andrew Yager created an article,

    Voice Billing - API Access

    Wholesale customers frequently need to access our PSTN billing records for Voice, Mobile and MultiLine services. Our billing platform (SMILE by Inomial) has an extensive API for allowing access, bu...

  • Andrew Yager created an article,

    Performing a Line Sync or Port Reset

    From time to time we may ask you to perform a Line Sync or Port reset on your ADSL service as part of troubleshooting problems with a service. Remove the power cable from your ADSL modem Unplug...

  • Andrew Yager created an article,

    ADSL Settings

    If you are configuring your ADSL modem, use the following details when setting it up. VPI 8 VCI 35 Encapsulation PPPoE or PPPoA. Please note that PPPoA is generally more reliabl...