A detailed cyber security incident communications plan detailed. More suitable for Small to Medium business.
Use the link at the bottom of this page to download a template that can be customised for your organisation.
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Contents
1 Introduction
1.1 Scope
1.2 Associated Plans
1.3 Printed!
2 Preparations Checklist
2.1 Essential Preparations – Checklist
3 Incident Workflow
3.1 Initial Response to an Incident
3.2 Recovery and Restoration
3.3 Post- Incident
4 Means of Communication
4.1 Essential Preparations
4.1.1 General Communications Information
4.1.2 Communications Applications
4.2 IT Network Communications
4.3 Telecommunications
4.4 Email
5 EXECUTE THIS PLAN! [Actions]
5.1 Use Telecommunications
5.2 Immediate Communications
5.3 Update Communications During Incident
5.4 Update Communications Post-Incident
6 EXECUTE THIS PLAN! [Checklist]
6.1 Incident Information
6.2 Use Telecommunications
6.3 Immediate Communications
6.4 Update Communications During Incident
6.5 Update Communications Post-Incident
7 Executive Communications
7.1 Executive Personnel
7.2 Staying Up-to-date
7.2.1 Content
7.2.2 Frequency
8 Internal Communications
8.1 Internal Personnel
8.1.1 Content
8.1.2 Frequency
9 External Communications (Service Providers and Suppliers)
9.1 External Contacts
9.1.1 Content
9.1.2 Frequency
9.1.3 Protocol
10 External Communications (Interested Parties)
10.1 Interested Parties Contact Information
10.1.1 Content
10.1.2 Frequency
10.1.3 Australian Federal Police
10.2 Interested Parties Acceptable Communications Information
10.2.1 Media
11 Review – Accurate and Current
12 Example Communications
12.1 <Organisation Executive Group Name>
12.2 Internal Personnel
12.3 External Organisations Assisting Resolution
12.4 External Interested Parties
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Download the template here
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