Guide: Setting up an IMAP email account on Android with Samsung Email app

This guide describes how to add a Real World Technology Solutions Hosted Exchange IMAP mailbox to the default Email app that ships with Android on the Samsung Galaxy range of tablets and phones.

IMAP Settings

NOTE: These settings can be used in other IMAP email apps. The instructions on this page focus on adding these settings to Samsung Galaxy devices.

Samsung Email App Setup

1. On your device, start the Email App.
   
   
   
   
   
2. If you do not have an email account already, you will see the Add new account page. Enter your Real World Technology Solutions Hosted Exchange email address and its password in the fields shown, and then tap Manual Setup.
   
   
   
   
   
3. In the Manual Setup page, tap IMAP Account.
   
   
   
   
   
4. The Manual Setup page will now show a list of options to enter. Fill in the fields with the below information.
   
   

   Account
   Email address:	Your Real World Technology Solutions Hosted Exchange email address
   User name:	Your Real World Technology Solutions Hosted Exchange email address
   Password:	Your email address password

    
   

   Incoming Server
   IMAP server:	imap.exchange.thecore.net.au
   Security type:	SSL
   Port:	993
   IMAP path prefix:	Leave empty

    
   

   Outgoing Server
   SMTP server:	smtp.exchange.thecore.net.au
   Security type:	TLS
   Port:	587
   Authentication required  before sending emails:	Tap to place a tick this box
   User name:	Your Real World Technology Solutions  Hosted Exchange email address
   Password:	Your email address password

   
   The information should look similar to the sample shown below. When all the information has been added, tap Sign In.
   
   
   
   
   
5. After the Manual Setup page tests your mailbox settings, the Email App will download your inbox.