Hosted Exchange Migration Help Pages

This support page groups together articles and guides relating to Real World Technology Solutions Hosted Exchange email services for users that have been migrated from older email platforms.

Changes to email services messages
Service Announcement Message		Service Message: Changes to mailboxes
User guides about how to access or use your new mailbox
Guide: Using Outlook Web App (OWA) This guide describes how to use the Outlook Web App (OWA) to access your Real World Technology Solutions Hosted Exchange mailbox.
Guide: Setting up an IMAP email account on Windows with Outlook 2016 This guide describes how to add a Real World Technology Solutions Hosted Exchange mailbox to Outlook 2016 via IMAP.
Guide: Setting up an IMAP email account on Windows with Windows 10 Mail App This guide describes how to add a Real World Technology Solutions Hosted Exchange mailbox to the Windows 10 Mail App using IMAP.
Guide: Setting up an IMAP email account on Macintosh with Outlook 2016 This guide describes how to add a Real World Technology Solutions Hosted Exchange mailbox to Outlook 2016 via IMAP.
Guide: Setting up an IMAP email account on Macintosh with Mail App This guide describes how to add a Real World Technology Solutions Hosted Exchange mailbox to the Macintosh Mail App using IMAP.
Guide: Setting up an IMAP email account on Android with Google Gmail App This guide describes how to add a Real World Technology Solutions Hosted Exchange IMAP mailbox to the Google Gmail app on Android tablets and phones.
Guide: Setting up an IMAP email account on Android with Samsung Email app This guide describes how to add a Real World Technology Solutions Hosted Exchange IMAP mailbox to the default Email app that ships with Android on the Samsung Galaxy range of tablets and phones.
Guides for email domain and user mailbox management
Mailbox Management: Adding a new mailbox This guide describes how to add an additional mailbox to your Real World Technology Solutions Hosted Exchange email environment.
Mailbox Management: Change mailbox passwords This guide describes how to change or reset passwords to mailboxes within your Real World Technology Solutions Hosted Exchange email environment.
Mailbox Management: Delete a user mailbox This guide describes how to delete a mailbox within your Real World Technology Solutions Hosted Exchange email environment.
Mail Contacts: Adding an external mail contact An external mail contact is a mail user that does not have a mailbox in your email organisation, but has an internal email address that users can email to will deliver mail to their external email address. It is used to add users to distribution lists, or as a contact within your email domain to quickly send emails to.
Distribution Lists: Creating a new distribution list A distribution list can contain a number of mailboxes and mail contacts within you email domain, and has a unique email address of its own - that when messages are sent to it, will forward copies to everyone within the list.
Outlook Web App: Setting Out of Office Replies An out-of-office reply can be set by a user when accessing their email account via Outlook Web App online.